Let's talk about follow up. Our clients need it, and we want to give it. We've also heard that email and text are not HIPAA-compliant ways to communicate. But try telling our clients that they have to use a special app or remember a password to ask us a question. Postpartum life is hard enough, we really don't want to make it harder!
I'm an IBCLC like you, and I'm here to tell you that you can email and text with your clients--you just need to know how to obtain truly informed consent.
In this guide, you'll learn all about secure messaging, and get clear, easy to understand, attorney-reviewed scripts to use iimprove client communications and avoid HIPAA pitfalls.
Also bundled with the Private Practice Essential Toolkit.