If you’re a lactation consultant in the US, then you know that the Affordable Care Act says that lactation consults should be covered as preventive services. But the reality is that many of our clients are NOT getting reimbursement for our services. If you’re anything like me, you’re disturbed at hearing that your clients are having to submit their superbills multiple times, or that they’re not even submitting them at all. You’re wondering which codes to use, and what to do to help your clients get reimbursed. While there are no magic formulas to use with the insurance companies that will guarantee any outcome for your clients, there are some simple strategies that you can use to maximize their chances.Read More
Many of us live in countries with privacy regulations that affect our business activities. Additionally, IBCLCs have an ethical obligation to protect client privacy that may supersede our legal obligations. Secure messaging offers our clients the highest level of privacy and by making it available to our clients we can meet our legal and our ethical obligations at the highest level. Read More
You may not think it’s in your scope of practice to engage with insurance billing and coding—but if there are babies who are not getting human milk because insurance companies are shirking their responsibilities, then you may want to expand your understanding of your ethical duty to your clients.Read More
Lactation visits are unique in healthcare because most of the time we’re working with a parent and their baby (or babies). That’s why in my book on private practice I compare our work to couples therapy. Our job is to bring two people together, and these two people may have very different times.Read More
When I wrote my books and created my legal forms, I made sure to hire an attorney to carefully go over everything I was saying. I wanted to provide the most accurate, up-to-date, and ethical information possible. My lawyer Linda Strauss has been absolutely amazing--not only does she know the law, she also knows the birth world and was recommended to me by another IBCLC.
From being a part of the IBCLC community for so many years now, I've seen certain concerns arise time and time again.Read More
You may not be aware of this, but one important component of HIPAA is that you must post your Notice of Privacy Practices on your website.Read More