Using Your Website to Reach Your Ideal Client (Podcast)

In this episode, Annie and Leah share their insights on what your website needs to have in order to attract your ideal client. Making your website easy to navigate and quickly get the necessary information is essential for a new and tired parent. Leah and Annie share their resources for online scheduling, HIPAA compliance, website design, and more.

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Acuity Scheduling: 5 essential features for lactation consultants

When it comes to online scheduling, Acuity is my favorite of the HIPAA-compliant platforms out there, making it easy-peasy for someone to land on my website, learn about my services, and book an appointment all without any texting back-and-forth about time. But Acuity can do so much more for you—and even increase client self-efficacy.

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How to boost your skills as a solo private practice lactation consultant

The world of lactation is constantly changing and evolving which means it’s critical to be up to date on current practices as well as always working to hone and improve your skills. This can be challenging as a solo private practice IBCLC. Today we are going to discuss ways to boost your skills and stay up to date so that you can provide top notch care to the families you serve.

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Too Busy, Too Slow: The Goldilocks Paradox of Lactation Consultants in Private Practice

In this episode of Lactation Business Coaching with Annie & Leah, we’re talking about the ever-present swinging pendulum of busy-ness as the owner of your private practice. We open up about the emotional and financial implications of both the busy and the lean times and how important it is to know that you’re not alone in this struggle. We both share our own perspectives and unique ways of tackling this trend and how to make the most of your downtime so you are continuing to grow your business. 

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Setting Effective Follow Up Policies (PODCAST)

In this episode of Lactation Business Coaching with Annie and Leah, we discuss the importance of setting clear follow up policies to protect and guard your private practice and your personal life, as well as help your clients reach self-efficacy and get the care they truly need. It can be difficult to say no or to step back when a client is having difficulty, but most times, it’s what you both need to achieve your client’s goals. Catering to a client’s anxiety can lead to even more panic or prevent your client from seeking care they need from a medical professional.

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Turn your passion for lactation into a viable business (PODCAST)

Starting a business has challenges, especially when you’re coming from a volunteer background. But they’re nothing you can’t handle, with the right guidance and resources. Invest the time and the money now to create a solid foundation—that’s what’s going to bring you financial viability and joy. You can have it all: a business that works and the deep satisfaction that comes from helping families meet their breastfeeding goals.

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Charting a lactation visit for the breastfeeding dyad: to separate or combine?

Lactation visits are unique in healthcare because most of the time we’re working with a parent and their baby (or babies). That’s why in my book on private practice I compare our work to couples therapy. Our job is to bring two people together, and these two people may have very different times.

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Voicemail and Text Swipe File for Lactation Private Practice

Having standardized responses for the various inquiries you'll receive in you private practice means that you won't stumble or struggle to find the right words. And while you're encouraged to develop and think through all kinds of specific scenarios as you create your Policies and Procedures Manual, it can be relatively simple and extremely effective for your productivity to come up with a voicemail greeting or auto-text for vacation.

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Incorporating Interns, Subcontractors, and Employees into a Paperless IBCLC Workflow

Managing client privacy and confidentiality is relatively straightforward when you're a solo practitioner. You only have yourself to worry about. But once you start working with other people in your private practice, you're going to need to institute policies and procedures to make sure that everyone connected with your practice is maintaining the same high standards that you have for yourself. Here are some basic steps you can take to insure privacy compliance.

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